Experience requirements:

  • Monitor Discovery’s digital platforms and video streams in real-time
  • Responsible for coordinating technical support of all digital playout
  • Acts as primary point of contact for all reported digital playout issues.
  • Outage vetting – initiating of critical outage situations
  • Severity 1, 2, and 3 outage notifications/updates/resolutions for digital
  • Working experience of AWS operations
  • Implement, or assist with implementation of, changes to digital production and infrastructure
  • Ability to embrace and support new technologies introduced first hand to Digital & IT
  • Experience with ITIL principals
  • Keep Knowledge Base(s) up-to-date