Experience requirements:
- Monitor Discovery’s digital platforms and video streams in real-time
- Responsible for coordinating technical support of all digital playout
- Acts as primary point of contact for all reported digital playout issues.
- Outage vetting – initiating of critical outage situations
- Severity 1, 2, and 3 outage notifications/updates/resolutions for digital
- Working experience of AWS operations
- Implement, or assist with implementation of, changes to digital production and infrastructure
- Ability to embrace and support new technologies introduced first hand to Digital & IT
- Experience with ITIL principals
- Keep Knowledge Base(s) up-to-date